Celestial Pendant Collection. Sixteen Styles.

Frequently Asked Questions

Discounts, Newsletter and Social Media:

We run private sales for our subscribers with no minimum purchase required. Sign up for our Right-O Mojo newsletter here: https://mailchi.mp/81bf8d80c688/rightomojo

Buy more and save more with our wholesale codes:
10OFF100 for 10% off $100
15OFF500 for 15% off $500
25OFF1000 for 25% off $1000

We also post daily on our social media accounts where you can find inspiration, good mojo, and surprise sales. Make sure to like, follow, and tag us in your Mojo creations!

Instagram: @mojosupplyco
Facebook: @mojosupplycompany
Pinterest: Mojo Supply Co

Order Information:

We ship all orders Monday thru Friday from Dallas, Texas. Orders are usually shipped within 1-2 business days (M-F) of the purchase date. If an order is placed after 1PM CT on Friday, it will be shipped the following week. Note processing times may take longer during holiday seasons and specific sales. Here are three handy tips for shipping:

Before confirming your order, make sure your shipping address is correct.

When your order ships, you will receive a shipping confirmation email with tracking information; please check your spam folder.

Always plan ahead so your delivery arrives at the correct address in a timely manner, especially during holidays! Remember that mail carriers do not count Sunday or holidays as delivery dates.

Shipping Timing Worldwide:

We ship every day the mail is running, so your package will go out quickly. In the US, standard delivery takes about 2-5 business days. Canada, Europe, and Asia take about 10-21 days. Everywhere else takes at least three weeks, and sometimes up to twelve weeks. You can choose to upgrade your shipping in the dropdown menu to receive a faster delivery time. Please note, for all international orders we are seeing the above dates move out with Covid-19 to about 8-12 weeks.

Lost, Stolen, Wrong Address Packages and Insurance:

We package your order and hand it to a third party delivery service, such as the US Post Office, who then delivers your package based on your shipping address and carrier selection at checkout. If your package is lost or stolen by the carrier, or shipped to a wrong address provided by you, Mojo does not take responsibility for replacements or refunds. All shipping claims must be made through the carrier your package was shipped with. Please contact us if you would like to add insurance to any package.

International Shipping, Taxes and Duties:

We offer international shipping via USPS to most countries. Any applicable taxes and duties are not included in the checkout total. These are determined by the customs agency in the destination country. We have no control over this and are not responsible for any additional fees.

Returns and Exchanges:

We are committed to your satisfaction. Please contact us within 30 days of the delivery date and we will give you return instructions. When we receive your return, we will promptly refund the price of the items excluding the shipping cost. Please note, cut unfinished chain is not returnable. At this time, we do not offer exchanges but we will promptly process your return so you can order what you want.

We are not responsible for returns that are lost in transit on the way to our facilities; please consider adding insurance to your package and keep the tracking number so we can monitor the status should any delivery service have delays.

Jewelry Care By Material:

Solid gold jewelry is a great investment if you’re looking for pieces that will last a lifetime and maintain their color. At Mojo, we offer several fine jewelry pieces all made of 14k gold in the USA. To maintain their shine and luster, follow the General Jewelry Care Tips below. You can also gently clean your solid gold pieces with water and mild hand soap.

Fashion jewelry, including plated, gold filled, and sterling silver pieces, offers a great balance of high style and affordability but requires extra care. It’s important to remember these are not solid gold pieces and require the General Jewelry Care Tips below to help them last as long as possible.

General Jewelry Care Tips:

Remove your jewelry before washing your hands, exercising, showering, or swimming. Avoid harsh chemicals found in cleaning agents and common beauty products like perfumes, makeup, hairspray, and sunscreen to help maintain the color and shine. Removing your jewelry before sleep and storing it in an airtight container will also help it last longer.

Use a soft cleaning cloth after wearing to remove makeup, dirt, and your body’s natural oils. Do not use jewelry cleaners or polishes because they often contain harsh chemicals that can degrade the luster over time.

Custom Designs:

If there is a design or custom charm you want to create, send us a note and pictures of what you have in mind and we will go from there. Keep in mind this requires an order quantity of 100 pieces to start.

Original Photography:

All of the photos in our store are original and taken by us. They are protected by copyright law and may not be used without permission.